EZ Driving School Policies and Procedures
Dear Parent(s)/Guardian(s) & Student Driver,
EZ Driving School has be dedicated for over 20 years to teach safe and defensive driving skills to each one of our students as committed to safety and quality service is our goal. This "policy & procedures" form is to inform you of EZ Driving School's policies should certain situations occur. Like any other appointment-based business, our staff’s livelihood depends on our customers keeping their scheduled appointment(s). Should you have questions at any time, please do not hesitate to contact our office staff.
48 Hour Notice - required to cancel a scheduled appointment
Failure to give a 48-hour cancellation notice for the students scheduled appointment(s) will result in a $50.00 late cancellation/service fee. If a student is a "No Show" for an appointment or "No Permit" present at the time of the appointment will also result in a $50.00 service fee. This fee will stand regardless of who make the appointment for the student whether it was the student themselves or any other family' member. Cancellation fee will be picked up at the time of the missed appointment or can be waved until all 6 hrs. of behind the-wheel drivers training is completed. The fee will be dismissed by office staff with a doctor’s note for sickness/injury for that day.
Drivers Training Completion Certificate
All student records are processed through the Administrative Office, where all student records are reviewed and the approved for the completion certificate DL 4001) (needed for the DMV Road Test). This process begins the following Monday of the student completion of 6 hr. instruction of behind-the-wheel. The certificate will be mailed to the students address on record within 30 business days.
However, a certificate can be released at the time of completion of 6 hrs. only if you've made previous arrangements with our office staff.
DO NOT LOSE YOUR CERTIFICATE- Administrative Certificate Replacement / Research Fee
If you need a certificate re-issued to you there will be a $50.00 Administrative research/replacement fee. An additional $10.00 fee will be added for each past year that we must go back and verify the student's completion of the course(s). A claim that "a certificate was never received" needs to be made within 60 days of completing the 6 hr. drivers training course so that a certificate may be issued at no charge. Re-issuing a certificate is not done on the same day it may take up to 30 days or more as research is done manually through all stored student records.
The Driver Training Program regular price is $175.00 per 2-hour lesson. Any discounted drivers training lessons may have restrictions. If any student does not comply with a special/discount offer, then the offer will revert to paying the regular cost for each 2-hr. lesson conducted.
NSF Bounced Cheek Fee
A $25.00 service fee will be charged for each returned check. If a bounced check is not taken care of within 30 days of notice, all discounts will be lost, and all lesson will be conducted at the regular cost of $175.00 per each 2-hr. lesson along with the bounced check fee
Additional Fees & Information
"*Additional Fee: $53.50 transfer/transcript fee to another driving school
* *Prices are subject (to change without notice)
If you have any questions, please contact our office
Thank you for making EZ Driving School our #1 Driving School in our Counties
Proudly Serving Solano, Napa & Sonoma Counties
Give Us a Call!
Vallejo, Benicia, American Canyon - (707) 642- 3832
Fairfield-Suisun, Cordellia, Green Valley, Vacaville, Dixon, Davis - (707) 422-3001
Santa Rosa - (707) 526-6604